NHSmail is a secure email platform, this means it meets the secure email standard (DCB1596) which is a requirement for any organisation who needs to share patient identifiable information via email. By using an NHSMail account you can also securely share information with other professionals (such as local authorities, police, coroners etc) without the need for measures such as password protecting the data you send or receive.
NHSmail also has an encryption feature which means you can send encrypted emails to Gmail, Hotmail etc accounts: https://support.nhs.net/knowledge-base/encryption-guide-for-nhsmail/
In the coming months your GP and/or clinical lead will only be able to communicate service-user identifiable secure information with your organisation via NHSMail or an accredited email system approved by NHS Digital (information is available here if you wish to accredit your own organisation, please see here for organisations who are already accredited). For the majority of providers, particularly those who do not have internal IT departments, the most simple solution to do this is to utilise your NHSMail account to share secure information which is open to all adult social care providers.
All CQC registered adult social care organisations in Dorset (if not individually accredited) have been allocated NHSMail accounts via a fast track process in Spring 2020, therefore please continue/begin to use this for exchanging service-user identifiable information to ensure you are meeting GDPR requirements.
Partners in Care are able to support you to activate and utilise your NHSmail account. Please see the 'downloadable information' within this page to support any queries you many have. You can also contact the team for one to one support.
Other benefits of NHSMail:
You may find the following links helpful when setting up and using your NHSMail account: